Latest Update, April 6th, 2020:
Yes, we're still open and business as usual. Our office is closed to visits and pickups, but we are printing and sending customs t-shirts out daily!
We are still open during Stage 3 Restrictions in Victoria.
A message from our Co-Founder, Zhen Lim
It's hard to believe what's happening around us, but it's time to address the new reality that's set in. As this global pandemic of Coronavirus breaks out, Tee Junction would like to assure our customers we are taking necessary measures to help prevent the spread.
Tee Junction is committed to a 'business as usual' approach to the current situation. Tee Junction is still open and operating Monday to Friday, with no significant delays to production expected.
- We're keeping things local! Business as usual as we work and print from our Melbourne warehouse!
- Our preferred suppliers, AS Colour & Sportage, all report ample stock in their Melbourne and Sydney warehouses. We're proud to continue our support for fellow Australian businesses.
- Australia Post will no longer require a signature on delivery or collection. Keep up to date with Auspost here
- International shipments will be impacted. DHL's statement can be read here
Pick-up orders and office visits temporarily unavailable
In light of the recommendations on social distancing, we have decided to close the doors to visitors to our Tee Junction office until further notice.
During this time, we can not provide support such as consultations, in-store purchases, product sampling or general face-to-face customer support.
Pick-up orders will also be temporarily unavailable as of today. For very urgent orders that need to be picked up, please call or email our team and we may be able to accommodate pick-ups with our new locker system.
Customers with existing orders for pick-up will have detailed instructions sent to them, on where and how to pick up orders.
Drop-offs for BYO garments must be arranged and approved prior to ordering.
Tee Junction will be extending our FREE SHIPPING promotion on all orders.
1300 155 755 and ? 24/7 Email Support continue
Our team is still available 24/7 to assist any way we can. Just send us an email at firstname.lastname@example.org
Our phone support on 1300 115 755 remains open Monday to Friday, 10am to 6pm.
Health and Safety
As you may already know, Tee Junction is based in Melbourne with all customer service and production staff in-house (nothing outsourced!). Our small team are taking all precautions to ensure we all remain healthy — with regular hand-washing, regular deep cleaning of our office and all equipment, and keeping up to date with expert advice.
We hope that you and your loved ones stay safe and healthy during this period.
If you are at home, with your mind full of creative ideas that are just waiting to get printed on a t-shirt, we'd love to help with an extra 15% off all orders until the end of the month. Use voucher code: STAYSTRONG15
Thank you for your loyalty, business and understanding.
Zhen and everyone at Tee Junction