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Help Centre

Help Centre

You've got questions, we got the answers (at least we hope we do!)

Still scratching your head? Contact us anytime via phone, email or message


Frequently Asked Questions

Is there a minimum quantity required for custom apparel?

No minimum quantities! Zero, Zip! You can order 1 or 1000. We do not charge setup fees for digital printing like other printers do, because that sucks!

How long will my order take to arrive?

For STANDARD orders, it takes roughly 7-15 business days to print & deliver your order using Australia Post or Courier. Some places outside metro may take a tad bit longer.

Need them in a hurry? Select one of our Express or Rush options that are available during checkout.

What's the difference between screen printing and digital printing

Digital printing offers no minimums or setup fees. Soft water-based inks let you print full-colour art onto most apparel. Most of our prints from the online designer are printed digitally.

When you design online using our t-shirt designer, the printing method will be Digital Printing.

Screen printing is the old school way of printing t-shirts. It's still the king for large runs and/or when you need the very best print quality and durability. For Screen Printing, please get in touch or use our Bulk Quote form.

How should I wash my printed garments?

Digitally printed shirts can be expected to wear over time, due to the nature of the soft and natural water-based inks. There are ways to prolong the life of your custom print. We suggest the following care instructions:

  • Machine wash cold (or hand wash)Gentle cycle only with mild detergents
  • Do not bleach
  • No fabric softener
  • Do not dry clean
  • Hang dry or tumble dry on very low settings.
  • Screen Printed shirts are more durable, but care should still be taken

Can I make changes after my order has been placed?

Maybe, please call or log into your account and view your order. You can then leave a note requesting the change you desire (such as style, size or even the design). Please do this as soon as possible (within a few hours of your design) as once we have started printing the t-shirts, we are unable to make changes.

Can you print my design on sleeves?

Screen printing, yep, no sweat! We can sleeve print all day long,

Digital, sorry, not yet!

How do I share my design with others?

Fancy yourself a Picasso of the t-shirt design world? With our design studio, you can use the sharing tools to publish your work of art to Facebook and Insta.


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