Frequently Asked Questions
Is there a minimum quantity required for custom apparel?
No minimum quantities! You can order 1 or 1000. We do not charge setup fees like other printers either.
How long will my order take to arrive?
For standard orders, it takes roughly 7-10 business days to print & deliver your order. We use Australia Post for reliable delivery Australia Wide. Some rural and country areas may take a bit longer.
If you need your order by certain date, we recommend selecting one of our Express delivery or pickup options. Express delivery will usually be delivered in 3-5 business days to metro areas.
What's the difference between screen printing and digital printing
Digital Printing allows custom t-shirts to be printed with no setup fees or minimum orders. It allows for full-colour prints onto all colours of t-shirts. Digital printing uses waterbased inks, giving you a soft hand and feel on the t-shirt. Because the water-based inks are thinner than screenprint inks, the colour opacity is less than screen printing, and you can expect shirts to wear out a bit quicker than screenprinting over time.
Screen Printing is the traditional method of t-shirt printing and requires setup fees per colour in the design which makes it a cost prohibitive process for small orders. Screen Printing is great for larger runs and/or designs with few colours. We have screenprinting available to orders over 25pcs per design.
Screen printing inks are the most durable thanks to how thick and strong they are. For this reason, we generally recommend screen printing for customers who have long-term durability in mind (ie, uniforms, sports tops, retail).
Our team is more than happy to advise and suggest the best t-shirt printing method for your design and requirements.
How should I wash my printed garments?
Digitally printed shirts can be expected to wear over time, due to the nature of the soft and natural water-based inks. There are ways to prolong the life of your custom print. We suggest the following care instructions:
- Machine wash cold (or hand wash)
- Gentle cycle only with mild detergents
- Do not bleach
- No fabric softener
- No dry cleaning
- Hang dry or tumble dry on very low settings.
Screen Printed shirts are more durable, but care should still be taken
Can I make changes after my order has been placed?
Yes, please log into your account and view your order. You can then leave a note requesting the change you desire (such as style, size or even the design). Please do this as soon as possible (within a few hours of your design) as once we have started printing the t-shirts, we are unable to make changes.
Can you print my design on sleeves?
Currently, we do not offer Direct to Garment printing on the sleeves, near the side seams or other 'off centre' locations'. We can screenprint sleeve prints for larger orders.
How do I share my design with others?
Using our Design Studio, you can use the integrated 'Share' feature. The Share feature allows you to save and share the design by email & Facebook