FAQ

FREQUENTLY ASKED QUESTIONS

How do I design a T-shirt?

Designing a t-shirt is easy and fun with our Online T-shirt Designer
Create your very own custom t-shirts in 3 easy steps

  1. Select the T-shirt you want to print on
  2. Add your own text
  3. Upload your photos or add images

Once you’ve finished arranging your text and images, you’ve created your very own custom t-shirt!

See our T-shirt Designer Tutorial to see how really easy it is!

If you have a bulk order of 10 or more t-shirts you can use our online quote form

How much does a custom T-shirt cost?

Our custom t-shirts start at a very low $19.95!

Design your custom t-shirt using our fun and easy to use Online T-shirt Designer

For bulk orders of 10 or more T-shirts use our online quote form and receive a discount

How do I order a larger quantity of T-shirts?

Tee Junction offers a great turn around time and competitive prices for our bulk custom t-shirts orders
If you need a mix of sizes, a few different personalised t-shirts or got a big event coming up, we can do it!
We can also print you a sample of your design to ensure you are happy before you order in bulk.

So we can help you with exactly what you need please complete our online quote form

I’m running out of time! I need a T-shirt now!

We will try our best to print your order as a priority.
Extra charges do apply to rush order jobs and express / courier postage.

Rush orders can usually be printed and delivered within 3-6 business days.

Please contact us and we will inform you ASAP if it is possible to have your t-shirts printed in time.

If I design a shirt, do I have to order it?

Nope! We encourage you to play around with our special custom-design software. Create as many designs as you like! You are under no obligation to order once you have created an account or designed a shirt.

You can even share your design with friends on Facebook, Twitter or email before deciding to puchase it.
It's fun and FREE!

Try design a custom t-shirt using our Online T-shirt Designer today!

How do I upload photos / images stored on my computer?

Uploading personal photos and images can be done easily through our Online T-shirt Designer

Most images can be uploaded without resizing. Just remember, a good quality image will result in better quality custom printing.

All the follow formats of files are accepted in our Online T-shirt Designer

- JPEG (extension .jpg , .jpeg o .jpe)

- GIF (with extension .gif)

- TIFF (with extension .tif o .tiff)

- PNG (with extension .png)

Do you offer discounts?

We like to reward our customers with discounts and special offers.

When you purchase 2 or more t-shirts using our Online T-shirt Designer you will receive the following discounts off your entire order!

  • 5% off  2 Tshirts
  • 10% off  3 - 9 Tshirts
  • 15% off  10 - 20 Tshirts
  • 20% off  21+ Tshirts

 

Become a Facebook Fan or join us on Twitter and we’ll let you know about any sales, promotions, discounts or special offers we have coming up!

For bulk rate discounts, you can also request a quote online so we can help you with exactly what you need.

How to contact us?

If you have a comment, question or concern please get in touch with us and we'll help you out!

The quickest way is to contact us online and we'll respond to you ASAP!

Is there a minimum order?

Tee Junction offers no minimum orders for all t-shirt printed using the latest techonology in Digital DTG printing!

If you're looking to design just 1 t-shirt, you can do that today using our fun and easy to use Online T-shirt Designer

No matter how many t-shirts your order, our t-shirts start from a low price of $19.95

Special bulk discounts are available for orders of 10 or more t-shirts! Request a quote today!

Can I mix and match T-shirt sizes, styles and colours in my order?

Yes! Using our Online T-shirt Designer you can do all the following in one order!

  • create as many designs as you like
  • select multiple t-shirt sizes
  • choose different colours and types of t-shirts

What's even better is you'll receive a discount when you purchase 2 or more t-shirts.
The more t-shirts you design, the greater the discount!

Can I print on my own garments?

No, unfortunately we cannot print on clothing other than the apparel available in our catalogue.

This is because we are unable to guarantee the print quality on materials other than our selected apparel range.

Please check out our apparel catalogue online for a great range of quality t-shirts & apparel.

If you are looking for a particular style of apparel, send us a request and we can see if we can find what you are looking for from one of our approved clothing suppliers.

Can you design a T-shirt for me?

No, unfortunately we are unable to create designs for you at this stage.

Do you print sample T-shirts?

Yes, sample t-shirts of your design can be purchased before you decide to go ahead with a bulk order.

Request a quote online and also receive a discount on orders of 10 or more t-shirts.

Visit our gallery for examples of prints we have completed for other satisfied customers

How does Tee Junction quality compare to others?

Quality is important at Tee Junction. To ensure we can meet all your printing needs, Tee Junction uses a combination of screen printing, digital transfers and digital textile printing.

All t-shirts printed by Tee Junction are printed at extremely high 720 dpi resolution using industrial water based inks. This gives great clarity and image quality on all prints. Our printing technology allows us to print long lasting, vibrant FULL COLOR CYMK prints

Unlike other companies, we’ve tested all our apparel to make sure our prints come out picture perfect that will last many washes without easily peeling or fading away.

View our gallery for examples of quality prints we have completed for satisfied customers

Our range includes the best 100% cotton t-shirts that have an extremely soft feel and keep their shape wash after wash.

Is there anything you won’t print on a T-shirt?

We may not be able to print certain designs for reasons under our Terms & Conditions.

Artwork Specifications

If you are submitting your own artwork you have created using a different program such as photoshop you will need to follow the artwork guidelines.

Please refer to our Artwork Help Guide for more information and tips on how to design your artwork for picture perfect quality custom printing.

If artwork needs to be re-done by our graphic design department, additional fees may apply.

Unfortunately we are unable to create artwork from scratch for you.

Can I print on dark colour T-shirts?

Yes you can! Our latest printing techonology has no problems printing brillant, colourful and vibrant prints on dark coloured material.

See how your images, photos or designs looks on a dark colour t-shirt using our Online T-shirt Designer.

How much is shipping?

Regular shipping starts from a FLAT-RATE $8.95 per order for an unlimited number of shirts

Express, Courier post and 'rushed orders' services also available at an additional cost.

Please see shipping information for a full list of our services.

How long does it take for my order to be delivered?

Your custom designed T-shirt will be printed and delivered within 5-10 business days

If you need to make sure your order arrives on time, Express/Courier post and 'rushed orders' services also available at an additional cost.

Can I send my custom T-shirts as a gift?

Yes! Our t-shirts come beautifully presented in a specially sealed clear plastic bag.
Custom T-shirts are a fantastic gift idea and we can send them directly to the person you’re wanting to surprise.

Design your special t-shirt using our Online T-shirt Designer.

Do you offer international shipping?

Unfortunately not. Currently we only deliver our custom t-shirts within Australia.

What types of T-shirts & sizes do you have?

Please check out our apparel catalogue online for a large range of colours and styles of t-shirts.

We have apparel suitable for Men, Women, Kids and Babies!
Size charts for all different styles are available so you can select the shirt that will best fit you.

How to take care of my custom T-shirts?

To look after your custom print we recommend that you use a cold hand wash or gentle machine wash with like colours. Do not tumble dry or bleach your t-shirt. Always iron your t-shirt inside out and use a low setting iron temperature on printed areas.

Do the T-shirts fade and wear out?

Yes, all t-shirts will eventually wear out and the prints will fade slightly. If another company tells you otherwise, they are lying.

Screen printing is the most durable as it uses a thicker and stronger ink. Screen prints generally outlast the life of the garment itself before showing signs of wear.

Digital Direct to Garment Prints may experience slight fading on the first wash but will hardly be noticeable after that. This is due to the fact Digital DTG printing prints direct into the cotton  fibers, so when washed the cotton fibrillates (becomes fuzzy) and gives the impression of slight fading.

How Secure is your Website?

Very! Our website is hosted within Australia's most secure data centre. We offer the highest level of security possible. All payments and customer details are secured with 128-bit SSL encryption for the highest in security and privacy. At no times are credit card information stored in our servers.

If you would like to know more please read our Privacy Policy statement

How can I pay for my order?

We accept payments by Paypal, Visa and Mastercard for all purchases made online.
For bulk orders we also accept Direct Bank Deposits and Cheque payments.

What if I don’t have a credit card?

Paypal will allow you to make a payment directly from your bank account.
If you still have problems please contact us.

Do you accept returns?

We rarely have complaints or problems with our t-shirt printing, however we do understand we can’t always be perfect.

If for any reason you are not satisfied with your product, please contact us within 30 days of receiving your product and explain to us what has gone wrong. Please do not discard any packing that has been received with your product.

It is important that you contact us before returning any products so that we have time to investigate the problem. Returns will not be accepted after 30 days or if they have been worn or washed incorrectly (please follow washing instructions).  Returns are not accepted on sale items or custom made t-shirts where personal artwork, images or photos have been uploaded as we cannot guarantee the quality of artwork for unknown sources. Postage costs are non refundable.

We will communicate with you to find the best possible solution if you have not been satisfied with your purchase.

Store Credit

Under certain circumstances, you may receive a store credit if we accept a return or exchange of your purchased item(s). Store credits will be honoured according to the terms and conditions as specified on the email or voucher sent to you.

Can I cancel or change my order after it has been submitted?

Once you have completed your transaction, we cannot guarantee any changes or cancellations can be made to your order.  Please ensure you are completely satisfied with your design when previewing your t-shirt before confirming your order.

If you have concerns please contact us

>> Design A T-Shirt

Launch T-shirt Designer